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Learn about Fraud and ScamsSTAY SAFE AND PROTECT YOUR ASSETS.Ard is deeply committed to ensuring the confidentiality, integrity, and availability of our customers' data.

ABOUT FRAUD AND SCAMS

Fraud: Fraud refers to illegal activities where someone lies or deceives to gain money or resources, like using fake information to get loans or stealing someone's identity.

Scam: A Scam is a deceptive scheme where scammers trick people into giving money or personal information, often through fake offers, such as bogus emails from a bank or promises of counterfeit prizes.

IMPACT

Financial Loss: Direct theft of money, financial resources, or assets.

Emotional Impact: Scams can lead to feelings of betrayal, fear, and vulnerability.

Damage to Reputation: Scammers can misuse personal information to harm a victim's reputation or create problems with credit.

SIMPLE STEPS TO STAY SAFE

Use strong passwords: Make sure your account is protected with unique, complex passwords.

Be Cautious with Personal Information: Only share sensitive data with trusted sources and avoid oversharing on social media.

Verify Suspicious Messages: Always double-check any unsolicited emails or messages claiming to be from a trusted source.

Monitor Your Accounts Regularly: Keep an eye on your financial activity to catch any unauthorized transactions early.

Ard Credit Information Security.

By fully complying with the international standard ISO 27001:2013 and the pertinent legal requirements of Mongolia, NBFI LLC operates in the fintech sector to offer customers dependable and easily accessible financial services while maintaining information security through the implementation of an information security management system.

Cooperation and Data Protection.

We work to guarantee that the information security management system satisfies worldwide standards in our collaborations with suppliers of goods and services.

Client Consent.

We shall only use the data gathered in line with its intended use and within the parameters of the customer's consent. Information will not be sent or given to other parties, nor will it be used for any other purpose without the customer's consent, unless permitted by law.

Information Storage and Protection

Like its organizational secrets, the corporation will safeguard the privacy of people and other parties it learns about during its activities. As part of their official responsibilities and professional activities, each employee is required to securely retain and safeguard the classified information they are responsible for. They are also prohibited from sharing it with third parties in any way.

Risk Management for Information Security.

The business routinely evaluates and controls information security threats to safeguard customer data. It involves putting technological solutions into practice to lower risks, stop incidents, and react efficiently.

Customer Experience

Ard App is implementing the IDCXS:2022 (International Digital Customer Experience Standard) into its operations with the goal of elevating our customers' digital experience to an international level and continuously improving it. This international benchmark for excellent customer experience means not only providing fast and convenient service, but also ensuring the utmost integrity and security of customer information.