/ Ard App registration /How to change your password?
If you know your current password/PIN: • Log in to the Ard App. • Go to the “My Profile” (or “My Corner”) menu. • Select “Privacy & Security” (or “Security Settings”). • Tap “Change PIN Code”. • Enter your old PIN, your new PIN, and confirm the new PIN, then tap “Save”. If you forgot your password/PIN: • Tap “Reset PIN Code” located below the login section. • Enter your registered phone number and Citizen Registration Number, then tap “Continue”. • Enter your new PIN twice to confirm, then tap “Continue”. • Choose your verification channel to receive the code (phone number or email). • Enter the 6-digit one-time verification code (OTP) you receive to confirm. Note: For security reasons, you cannot use your date of birth or digits from your phone number as your PIN, so please choose a different combination.
