/ Saving /How do I close/cancel my deposit account?
To cancel a deposit, the account holder must either visit Ard Assets SCC in person or submit a remote cancellation request. In-person: Visit our office at Bluesky Tower, 9th Floor and submit your cancellation request directly. Remote cancellation: Send the following documents to info@ardassets.com: 1. Deposit cancellation application/request letter 2. Both sides of your National ID card, or an e-Mongolia reference document 3. A screenshot of your deposit account 4. A selfie holding your National ID card and the signed request letter Please note: If your deposit balance exceeds ₮20 million, you are required to visit a branch in person. However, if you are unable to do so, you may send your request from the email address registered with your Ard App account. Address: Mongolia, Ulaanbaatar City, Sukhbaatar District, 1st District, Peace Avenue, Blue SkyTower, 9th Floor Phone: 7707-8282 Email: info@ardassets.com
