How can we help you?

Account

How to complete registration and verification in the Ard App?How to change your password?How to change the transaction password?What should I do if I get the message This is not a device you regularly use?

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Card

What should I do if I lose my debit card?How can I check the balance on my debit card?What should I do if there's a suspicious transaction on my debit card statement?What should I do if I forget my PIN code?

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Online loan

How to apply for an online consumer loan?How to make a loan repayment?What are the requirements to apply for a business loan?Is it necessary to sign the contract in person? Where is the contract signing location?

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Trust

How to open a trust account?What happens if the trust account term expires?How to open a foreign currency trust account?What is the minimum balance required to open a trust account?

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Target saving

What is a targeted savings account?How to open a targeted savings account?What is the minimum balance for a targeted savings account?

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ArdPay

How to start using ArdPay?How can I make a purchase using the ArdPay service?What information is required to create a ArdPay purchase account?What is the fee for the ArdPay service?

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