How can we help you?

Ard App registration

How to complete registration and verification in the Ard App?How to change your password?How to change the transaction password?What should I do if I get the message This is not a device you regularly use?

More

Card

How do I activate my debit card?What should I do if I notice a suspicious card transaction?How can I check my debit card balance?What should I do if I forget my debit card PIN?

More

Online loan

How to apply for an online loan?How to make a loan repayment?Is it necessary to sign the contract in person? Where is the contract signing location?Can I extend my loan term?

More

Trust

How to open a trust account?What happens if the trust account term expires?How to open a foreign currency trust account?What is the minimum balance required to open a trust account?

More

Target saving

What is a targeted savings account?How to open a targeted savings account?What is the minimum balance for a targeted savings account?How do I cancel my Targeted Savings account?

More

ArdPay

How to start using ArdPay?How can I make a purchase using the ArdPay service?What information is required to create a ArdPay purchase account?What is the fee for the ArdPay service?

More

Saving

How do I open a Simple Fixed-Term Deposit account?What happens when my fixed-term deposit matures?What are the minimum and maximum amounts for opening a Simple Fixed-Term Deposit?What is a Contributed Capital (Share Capital) deposit?

More

Investment

What documents are required to open a securities account?How to open a securities account for a child?Can a child own shares?Can a foreign citizen open a securities account?

More